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OpenE2EE Relay Beta Service Limits

The launch boundary for capacity, support, and service commitments.

Service status

Relay remains a beta until OpenE2EE announces general availability. The Development environment and Free production plan have no service-level agreement. Paid beta support and operational controls are those shown in the order. No uptime credit, response-time commitment, data residency promise, BAA, or production recovery objective applies unless a signed order form states it.

Plan and protocol limits

The current plan capacities and exact meter definitions are at Relay pricing. All plans support the same Relay protocol capabilities. A plan does not unlock or remove groups, attachments, sealed sender, multi-device delivery, or push wakes.

  • Direct encrypted envelope: 256 KiB maximum.
  • Mailbox: 3,000 accepted messages maximum.
  • Group encrypted body: 96 KiB plus a 512-byte prefix.
  • Group delivery: up to 5,000 destination devices in 100-destination fan-out pages.
  • Attachment upload URL: 15 minutes maximum.
  • Completed attachment retention: 30 days maximum.

Capacity and change control

A hard cap rejects new work without changing already accepted encrypted content. OpenE2EE can reduce abusive or unsafe traffic, repair a service incident, or change pre-release limits with reasonable notice when practicable. A material paid-plan change applies under the accepted service terms and recorded order.